FREQUENTLY ASKED QUESTIONS
WHAT IS HARD WATER?
Hard water is caused by minerals containing calcium and magnesium which are dissolved in the water supply. The more dissolved minerals of this type there are in the water the harder the water is. When the water is heated (or evaporates) these minerals are left behind and form scale.
HOW CAN I TELL HOW HARD MY WATER IS?
Go to our FREE water hardness Postcode Checker and simply type in your postcode. The widget will display how hard your water supply is.
WHERE IS THE WATER SOFTENER FITTED?
HOW LONG DOES A WATER SOFTENER LAST?
HOW OFTEN DO I NEED TO ADD SALT TO MY SOFTENER?
IS SOFTENED WATER SAFE TO DRINK?
HOW CAN I AVOID DRINKING THE SOFTENED WATER?
WORLD CLASS WATER SOFTENERS HAVE A DIGITAL VALVE, WHAT DOES THAT MEAN?
IF I MOVE HOUSE, CAN MY SOFTENER MOVE WITH ME?
DO I NEED MY PIPEWORK DESCALED BEFORE I FIT THE SOFTENER?
World Class Water
Tel: 01279 780262